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Settings · Notifications

Get notifications

You can get notifications before an event starts, on the morning of an anniversary and when the other person changes something. Choose which ones you want, and pick the reminder times added to events by default. What to check when notifications don't arrive is covered too.

Choose which notifications to get

  1. Step 1. In Settings › Notifications, turn on the ones you want

    Tap Settings at the right end of the tab bar, then tap Notifications in the list. There are four notification switches, with one more switch for sound effects below them.

    • Event reminders — the reminders set on your events go off at their times.
    • Anniversary reminders — reminds you a week before, a day before and on the morning of an anniversary.
    • Member activity push — tells you when the other person in the same space creates, edits or deletes an event, anniversary or to-do. It also tells you when someone joins or leaves the space.
    • Reminder nudges — a nudge to come back when you haven't opened the app for a while. It's never sent between 10 PM and 9 AM.

  2. Step 2. Set the reminders added to events by default

    New events get the reminders you set here automatically. In Settings › Calendar, under Time defaults, choose Default reminder (with a time) for events with a time and Default reminder (without a time) for events without one. You can pick several. Planner mode has its own defaults in Planner.

    To set something different for a single event, choose it in the Reminder field when you create or edit the event.

    Reminders you can pick
    EventReminders you can pickStarts as
    Event with a timeNone · On time · 10 min before · 30 min before · 1 hour before · 1 day before30 min before
    Event without a timeNone · That morning · 1 day beforeNone

  3. Step 3. Set when anniversary and untimed reminders arrive

    The ‘Planner · Private space’ group at the bottom of Notifications has Morning notification time. It's when notifications without a set time arrive, like anniversary reminders and That morning. It starts at 9 AM.

    The same group also has switches for the Planner: Event reminders, One day before the deadline, Overdue items and Morning briefing.

When notifications don't arrive

  1. Step 4. Check these one at a time, in order

    Go from your phone's settings through to the app.

    1. Check that DayRipple notifications are on in your phone's settings. If they're off, nothing goes off even when the switches in the app are on. The app tells you ‘Turn on DayRipple notifications in your device Settings to get them again.’
    2. On Android, your phone's app notification settings have an item called ‘DayRipple alerts’. Make sure it isn't turned off.
    3. In Notifications, check that the switch for the notification you want is on.
    4. Check that the event has a reminder. Events without a time have no reminder at first.
    5. Check whether the reminder time has already passed. Reminders for times that have passed don't go off. If you just created an event with a 30-minute-before reminder and it starts in less than 30 minutes, the reminder won't go off.

Good to know

  • If you first allow notifications with ‘Turn on notifications’ in the notification prompt, all four notifications above are turned on. Turn off the ones you don't need in Notifications.
  • There's a limit to how many notifications can be scheduled on your phone in advance. The nearest 26 event reminders and 10 anniversary reminders are scheduled first. Each anniversary uses up to 3 reminders (a week before, a day before and on the day), so that's about three or four anniversaries' worth. Later ones are scheduled when you open the app as their dates get closer.
  • Each person turns on Member activity push on their own phone. If the other person isn't getting updates, ask them to check their phone's notification permission and this switch.

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